top of page

CUSTOMER SERVICE

Fauna Fashion Logo

CONTACT US

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: faunafashionapparel@gmail.com

or fill in our contact form:

Thanks for submitting!

FAQ

FAQ

01

When I click on a shirt it takes to me to a site called "Bonfire". What is Bonfire?

 

Fauna Fashion is a "no inventory business". The shirts we design are sold on a reputable third party site called Bonfire. The store at Bonfire is called Wildlife Designs by Brian. Bonfire supplies the clothing, and does the printing and shipping as well. All payment goes through Bonfire. If you have any questions about this process, please use the contact form at the top of this page.

03

Can I just order from the Fauna Fashion store on the Bonfire page?

Yes, you sure can, the Fauna Fashion website just makes it a little easier for you find what you're looking for. On the Bonfire Fauna Fashion Store, shirts are not categorized and the Bonfire Fauna Fashion Store will only show a maximum of 50 designs. Fauna Fashion has well over 100 designs for sale, so not all of them will be available on the Bonfire Fauna Fashion Store.

05

Can I return my order?

 

Of course! Bonfire handles all the returns. Please click here to start the return process. If you are returning them item because you are not satisfied with the design or the quality of the print job, please email Fauna Fashion as well at faunafashionapparel@gmail.com. 

02

How do I order?

Click on the design you wish to purchase. Another page will pop up with a site called "Bonfire". Choose your style, color, and size, and then add to cart. If you would like to purchase more items, you can simply close the page, and then continue to shop on the Fauna Fashion website. Bonfire will save your purchase in your cart on their page. When your ready to finalize your purchase(s). Click on the cart icon on the Bonfire page and follow the instructions.

04

Where's my stuff?

 

After your order is place, Bonfire will send you a confirmation. Once your order has been shipped, Bonfire will send you an email with tracking information. Typically, you'll get your shipment within 10-14 days after the order is placed.

06

What's the difference between your shirts and the less expensive ones I can purchase on different (very popular) online store? 

 

Well, I'm glad you asked. Sure, you can purchase a less expensive T-shirt from everyones favorite online company....but with Fauna Fashion you get 99.9% accurate and realistic designs, you get quality and comfortable clothing, and you get the satisfaction knowing that these were designed and printed right here in the USA.

07

What's up with only having the scientific names?

There are several reasons why we chose to only to add the scientific names to the designs:

 

1) Species that are found worldwide often have different common names, but they have only one scientific name. This makes          the design more internationally friendly. 

 

2) If you want to be a biologist, you'll have to learn these names. So why not practice now? 

 

3) It's more artistically pleasing to eye. Although latin can be tough to pronounce, it flows and translates well visually.

 

4) It's a great conversation starter!

 

Intrigued stranger:

 

"Hey what does that say on your shirt?".

 

You:

 

"Thank you for asking kind sir, it says Ophiophagus hannah, and it's the scientic name for the King Cobra". "Ophiophagus is derived from the word Ophiophagy, which means eater of snakes - the KIng Cobras preffered diet, and hannah is s derived from the name of tree-dwelling nymphs in Greek mythology, since King Cobras are phenomenal climbers". 

Intrigued stranger:

"Wow! Thank you so much for expanding my knowledge!"

08

I spotted an error!

 

No ones perfect. Please keep in mind that taxonomy is ALWAYS CHANGING. We always try to stay current on any taxonomical changes.  If you think you've spotted an error please can email us at faunafashionapparel@gmail.com.

bottom of page